What if requesting phototherapy support could be as simple as three clicks?
For too many families, finding phototherapy care can become a frantic search. You message one number, then another. You call a hospital that may or may not have a working device. Someone offers to help, sometimes at a price that keeps climbing.
Tiny Hearts Technology believes the journey to care should be simpler.
Today, the organisation is launching a new digital access pathway that allows parents and health workers to request phototherapy support through WhatsApp and Facebook the apps already on their phones.
Three Clicks Closer to Care
It’s late. The doctor has just said the word no new parent wants to hear: phototherapy.
Your baby’s jaundice needs treatment, and soon. So the search begins. You message one number, then another. You call a hospital that may or may not have a working device. Someone offers to help, at a price that keeps climbing.
For too many families, that frantic search has been part of getting care. Tiny Hearts Technology believes it should take three clicks.
The new pathway, built on Meta’s messaging APIs, shortens the distance between “my baby needs phototherapy” and “help is on the way.”
A Device Is Only Half the Answer
Neonatal jaundice is common, and many cases clear up without treatment. But when bilirubin climbs too high, delayed care can cause permanent brain damage, including problems with hearing and movement. When a baby needs phototherapy, time matters.
For years, Crib A’glow, our solar-powered phototherapy device, has brought treatment to places where reliable electricity is hard to come by. Through hospital sales and family rentals, we’ve also seen what happens before a device ever reaches a baby.
Parents send repeated distress messages across our channels. Health workers chase several contacts to source a unit for a patient. Some families pay inflated prices through middlemen.
Our team has answered these requests, but the lesson was hard to miss:
The equipment was there. The road to it wasn’t simple enough.
Three Clicks to Request Care
Our new pathway, built on Meta’s messaging APIs, shortens the distance between “my baby needs phototherapy” and “help is on the way.”
For Parents
It means one clear place to start, in an app they already know.
For Health Workers
It means a direct route to request a Crib A’glow unit without working through layers of contacts.
For the Tiny Hearts Team
Every request lands in one system that handles intake, triage, nurse dispatch and device delivery, so nothing slips between a missed call and an unread message.
To be clear about what three clicks means: it starts the request. Treatment begins after a clinical assessment, once equipment availability and delivery or placement are confirmed.
The Engineer Behind the Clicks
Ebiperre “Perre” Iyoro has been part of Tiny Hearts since 2021 and now leads the organisation’s technology as Chief Technology Officer.
He brings nearly eight years of engineering experience across payments and health, much of it spent on systems people rely on when money or wellbeing is on the line.
Perre is building the platform behind this pathway end to end: the intake service that listens across WhatsApp and Facebook, the triage that routes each request, and the coordination that gets a nurse or a Crib A’glow to the family that needs one.
The three clicks are what a parent sees. Everything those clicks set in motion is what Perre built.
Outside Tiny Hearts, Perre is passionate about mentoring Nigeria’s next generation of developers, helping them build the skills to solve real problems in their own communities.
Solving the Power Problem, Then the Access Problem
Crib A’glow solved the power problem. This pathway tackles the access problem: finding, requesting and coordinating care when every hour counts.
Both came from the same habit. We listen to families and health workers, find what makes care hard to reach, and build around what we hear.
Our aim is fewer desperate searches, fewer unanswered calls, and a clear route to phototherapy for every health worker who needs one. Every request is a baby, a worried family, and a chance to respond with care.
If you suspect your newborn has jaundice, seek prompt medical assessment.
A digital request does not replace clinical evaluation or emergency care.
Three Clicks to Ask for Help.
A Shorter Path to Timely Newborn Care.
Tiny Hearts Technology is building a simpler route to phototherapy support for families and health workers.
Tiny Hearts Technology & Partners
